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Privacy Policy

Privacy Policy – Homestyle Plumbing

Last updated: 20/11/25

Homestyle Plumbing (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK GDPR.

1. Who We Are

Homestyle Plumbing
15 Quinta Rd, Torquay TQ1 3RJ
homestyleplumbers@yahoo.co.uk

07907 949988
We are the data controller for the personal data collected through this website.

2. What Information We Collect

If you use our contact form, we may collect:

  • Your name

  • Your email address

  • Your phone number

  • Details of your enquiry

We do not collect any unnecessary or sensitive information.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry

  • Provide quotes or information about our services

  • Keep a record of communications in case we need to refer back to them

We rely on legitimate interests as our legal basis for processing this information, as you have contacted us and expect a reply.

4. How Long We Keep Your Information

We keep enquiry information for up to 12 months, unless we need to keep it longer for accounting or legal reasons.

5. Sharing Your Data

We do not sell or share your personal information with third parties for marketing.

We may share data with:

  • Our website provider (Wix)

  • Our email service provider

  • IT or hosting providers who support the running of our website

These providers only process data on our behalf and follow GDPR requirements.

6. Cookies

This website uses essential cookies required for security and basic site functionality.

We do not use Google Analytics, advertising cookies, or tracking technologies.

Your browser settings allow you to manage or block cookies at any time.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Make a complaint to the ICO (Information Commissioner’s Office)

If you’d like to exercise any of these rights, contact us at:
homestyleplumbers@yahoo.co.uk

8. How We Protect Your Data

We take reasonable steps to keep your information secure, including:

  • Secure website hosting

  • Password-protected systems

  • Limited access to personal data

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

homestyleplumbers@yahoo.co.uk

07907 949988

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